Applies to the Sofra House customer app
You can delete your Sofra House account at any time, directly from the app — no need to contact us:
Open the app → Profile → Settings → Account → Delete account.
This immediately deactivates your account and removes your saved payment methods and push notifications. Your order history is kept for our records (receipts, tax, and dispute purposes), as described in our Privacy Policy. If you sign in again later with the same phone number, your account is restored.
Email us at support@nadillc.com from the phone number or contact info on your account, and ask us to delete it. We'll verify it's really you and confirm once it's done.
Removed immediately: your saved cards, your push-notification token, and your profile's visibility to kitchens and drivers.
Kept for legal/accounting reasons: your past order records — the same way a store keeps a sales receipt. These are not linked to an active, usable account once deletion is complete.
Sofra House